Branded chat widget
One script tag. Custom colors, copy, launcher, and pre-chat fields per site.
AI-powered live chat for your website — install a branded widget in one script, see who is browsing live, reply from a shared inbox, and speed up answers with AI suggestions.
AI-powered · Free plan · No credit card · Setup in under 2 minutes
Platform overview
Widget on your site, inbox for your team, visitors on your radar, and AI help when you need faster replies — one platform instead of juggling separate tools.
One script tag. Custom colors, copy, launcher, and pre-chat fields per site.
See who is browsing — page, device, location, referrer, and time on site.
Unassigned queue, assignment routing, internal notes, and solved history.
Deep capabilities
ChatDix is one connected platform: widget on your site, inbox for your team, analytics for your leads, and billing for your business — no duct-taping five different tools together.
Track open chats, 24h volume, live visitors, and team performance per project.
Build a searchable directory that auto-links when visitors share their email.
Secure sign-in with the controls teams expect before going live on production.
Four plans with usage quotas — pay by card, PayPal, bank transfer, or crypto.
Reply faster with saved macros on every plan and AI suggestions on Business.
Never miss a chat with sound alerts, desktop notifications, and email follow-ups.
Widget editor
Live preview editor for colors, copy, launcher, and pre-chat fields. Change settings in the dashboard and your live widget updates instantly — no redeploy.
Use cases
Whether you run a store, SaaS product, or client portfolio — ChatDix adapts to your workflow.
Answer product questions at checkout, recover carts, and highlight high-intent visitors on payment pages.
Qualify trials, unblock onboarding, and route technical questions to the right agent.
Manage chat for multiple client sites from one workspace — each with its own widget and branding.
Help prospective students during application season with proactive chat and saved macro answers.
Widget install
Paste one script before </body>. Colors, copy, and behavior load from ChatDix automatically.
Why live chat wins
Real-time conversations convert better and resolve faster than back-and-forth email threads.
Customer stories
"We cut first-response time from hours to under a minute. The live visitor list alone paid for the upgrade."
"Managing chat for six client sites from one workspace saved our agency hours every week."
"Macros and the unassigned queue let our three-person team handle 3× the volume without burning out."
Works everywhere
One JavaScript snippet — no SDK, no framework lock-in.
Security
Auth, bot protection, and tenant isolation built in from day one — not bolted on later.
OAuth with PKCE for secure registration and login.
TOTP with QR setup and backup codes.
Cloudflare Turnstile on auth forms.
Each workspace’s data is fully separated.
Device, IP, browser, and location history.
8,800+ throwaway domains rejected at signup.
Pricing
Every plan includes the live chat widget, team inbox, and visitor tracking. Pick the caps that match your team.
Try ChatDix on one site
Small support desk
Growing teams
High volume + AI
Pay by card, PayPal, bank transfer, or crypto. Cancel anytime from your dashboard.
Compare all plan details →FAQ
Quick answers about install, plans, and how ChatDix works with your site.
View all FAQsResources
Guides on install, e‑commerce chat, and reducing support volume.
Step-by-step guide for WordPress, Shopify, and custom HTML sites.
Read article →Proactive chat, checkout detection, and cart recovery strategies.
Read article →Why live chat beats email for first-contact resolution.
Read article →AI-powered live chat
Create your ChatDix workspace in minutes. AI-powered replies on Business — free plan available, no credit card required.