Create a workspace and a project
Sign up, then add a project with the public URL of the store, docs, or marketing domain. Each project has its own snippet so two brands never share a widget. Free includes one site.
The ChatDix widget is a script you paste on the website you connected as a project. Appearance lives in the app. Visitors chat in the browser. Agents answer in the inbox.
Install
The widget is a script, not a plugin marketplace. Appearance lives in ChatDix so you never fork CSS to keep the brand.
Sign up, then add a project with the public URL of the store, docs, or marketing domain. Each project has its own snippet so two brands never share a widget. Free includes one site.
Open the project and copy the install script. Place it once before </body>. Single-page apps should mount it on the root layout, not on one route only.
Header color, launcher, bubbles, fonts, panel size, and welcome copy are workspace settings. Refresh the site to confirm. Do not fork the script.
Open the site in a private window. Send a message. In ChatDix, the inbox should show an unassigned (or auto-assigned) conversation and the visitor list should show your session. If messages fail, the API URL in the snippet must be reachable from the browser.
A launcher, a panel, typing and read state if you enabled them, and file attachments if the workspace allows them. They do not create an account. If they share an email, it can attach to a contact for the next visit.
Need a human for a stuck install? Contact us with the site URL. Longer help: help center.
Create a project, copy one snippet, and talk to a visitor on your own site.