ChatDixGetting started
Install the widget and go live on your site.
Create a project in your dashboard, customize the widget, then copy the install snippet. Paste it before the closing
</body> tag. Settings sync remotely — no redeploy when you change colors.Yes. Any platform that allows custom HTML or footer scripts supports ChatDix. See our integrations page for platform-specific tips.
Most teams go live in under 5 minutes: sign up, create a project, paste the script, and send a test message. Full walkthrough on the widget page.
Plans & billing
Free plan, upgrades, payments, and limits.
Yes. Free includes 1 project, 1 agent, 25 conversations/month, 1,000 live visitors, and 3 saved macros. No credit card required. See pricing for paid plans.
Card (Razorpay), PayPal subscriptions, bank transfer, and cryptocurrency (USDT, BTC, ETH).
Yes. Cancel from the billing page in your dashboard. Your plan remains active until the end of the billing period.
Over-limit conversations and visitors are locked or blurred until you upgrade. Usage progress is visible in the sidebar.
Features
Inbox, visitors, AI, and branding.
Yes. Shared inbox with unassigned queue, assignment routing, internal notes, and per-agent alerts. Details on the features page.
See who is on your site in real time — current page, device, location, referrer, and browsing history. Start proactive chats from the visitor list.
Yes, on the Business plan. AI reply suggestions, rewrite drafts, auto-reply mode, and offline email follow-up require OpenAI configured on the server.
Yes, on the Business plan. Lower plans show a “Powered by chatdix.com” footer link.
Security
Authentication, isolation, and account safety.
Yes. TOTP authenticator apps with QR setup and backup codes in Security settings. More on the security page.
Yes. Each workspace is a separate tenant with isolated projects, chats, contacts, and billing.