By industry

AI-powered live chat for every team

Whether you sell products, run a SaaS, or manage client websites — ChatDix adapts with AI-assisted replies, live visitors, and a shared inbox.

<1 minAverage widget install
LiveVisitor tracking built in
SharedTeam inbox & queue
Multi-siteOne workspace, many projects

Most popular

E‑commerce teams convert faster with live chat

Answer product questions while visitors browse, recover abandoned carts, and reach out proactively on checkout pages — before they leave.

  • Checkout-page visitor highlights
  • Proactive chat from the live visitor list
  • Product & shipping macros in one click
Start free for your store

Industries

Built for how your business works

Each industry uses the same ChatDix platform — widget, inbox, and visitors — configured for your workflow.

All features
Sales

E‑commerce & retail

Recover carts, answer sizing questions, and engage checkout visitors with proactive chat.

  • Checkout-page visitor highlights
  • Product question macros
  • File sharing for receipts & screenshots
  • Multi-store support via projects
Onboarding

SaaS & software

Qualify trials, unblock onboarding, and route technical questions to the right agent.

  • Project-scoped agent access
  • Internal notes for escalations
  • Contact auto-linking by email
  • AI reply suggestions (Business)
Multi-client

Agencies & freelancers

Manage chat for multiple client websites from one workspace.

  • Unlimited projects on Business
  • Per-client widget branding
  • Separate install snippets per site
  • Team seats for client support desks
Admissions

Education & courses

Help prospective students during application and enrollment seasons.

  • Pre-chat identity capture
  • Proactive outreach on key pages
  • Saved macros for common FAQs
  • Visitor page history trail
Services

Healthcare & services

Answer appointment and service questions while visitors browse.

  • Secure authentication (2FA, OAuth)
  • Login audit trail
  • Workspace data isolation
  • Custom welcome copy per site
Lead gen

Real estate & travel

Capture leads and answer listing questions in real time.

  • Live visitor location insights
  • Contact directory with tags
  • Proactive first message
  • Mobile-responsive agent inbox

How it works

Three steps to live support on your site

Same setup for every industry — install once, customize per project, reply from one inbox.

1

Install the widget

Paste one script tag on your site. Works on WordPress, Shopify, Webflow, and custom HTML.

Install guide →
2

Customize & verify

Set colors, copy, and pre-chat fields in the dashboard. Domain verification confirms it’s live.

Widget features →
3

Chat & convert

Watch live visitors, start proactive chats, and resolve conversations from the shared inbox.

Start free →

Why teams switch

Live chat vs waiting for email replies

Visitors expect answers while they’re still on your site — not hours later in their inbox.

ChatDix

Real-time live chat

  • ✓ Reply while visitor is browsing
  • ✓ See current page & history
  • ✓ Proactive outreach
  • ✓ Shared team inbox

Email-only support

  • ✗ Replies arrive hours later
  • ✗ No browsing context
  • ✗ Requires email capture first
  • ✗ Shared mailbox chaos

Get started

Find the right plan for your team

Start free and upgrade as your conversation volume grows. No credit card required.