Privacy Policy

Last updated: September 16, 2026

ChatDix (“we”, “our”) provides live chat software for websites. This policy explains what data we collect and how we use it.

Data we collect

• Account data — name, email, password hash, timezone, and profile settings.
• Chat data — messages, attachments, visitor sessions, page URLs, and device information.
• Billing data — plan, payment method references, and transaction records.
• Usage data — login history, IP address, browser, and approximate location for security.

How we use data

To operate the service, provide support, process payments, prevent abuse, and improve the product. We do not sell personal data.

Data retention

We retain data while your account is active and as required for legal or billing purposes.

Contact

Privacy questions: hello@chatdix.com