ChatDixFree
$0 / mo
Prove live chat on one site before you spend.
- 1 connected website
- 25 billable conversations / month
- 1,000 live visitors
- 1 agent seat
- 3 saved macros
- Live chat widget
- 7-day chat history
- Email support
Starter
$12 / mo
A small desk that still needs a second site.
- 2 connected websites
- 50 billable conversations / month
- 2,000 live visitors
- 3 agent seats
- 10 saved macros
- Basic analytics
- Email and chat support
Professional
$29 / mo
The plan most growing teams stay on.
- 5 connected websites
- 100 billable conversations / month
- 5,000 live visitors
- 8 agent seats
- 25 saved macros
- Priority routing
- Visitor insights
- Tags
- Priority email support
Business
$59 / mo
Higher caps when the inbox never sits still.
- Unlimited websites
- 500 billable conversations / month
- 15,000 live visitors
- 15 agent seats
- Unlimited saved macros
- AI reply suggestions
- Hide ChatDix branding
- Custom roles
- SLA and team reporting
- Dedicated success manager
- 24/7 priority support
Compare limits at a glance
Billable conversations are chats that count toward the monthly cap. Visitor tracking pauses at the plan’s live visitor limit until you upgrade or the period resets.
| Included | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Websites (projects) | 1 | 2 | 5 | Unlimited |
| Conversations / month | 25 | 50 | 100 | 500 |
| Live visitors | 1,000 | 2,000 | 5,000 | 15,000 |
| Agent seats | 1 | 3 | 8 | 15 |
| Widget + inbox | Yes | Yes | Yes | Yes |
Billing details teams ask about
Monthly vs yearly
Monthly is the listed price. Yearly is billed once at ten times the monthly price, which is two months free. You choose the cycle at checkout.
Payment methods
Card and PayPal subscriptions activate when the provider confirms payment. Bank transfer and crypto remain pending until a reviewer approves them. That is how we keep those rails safe.
What if I hit a limit mid-month?
New billable conversations and visitor tracking pause at the cap. Existing chats stay. Upgrade to continue. Unused quota does not roll over unless the app says otherwise.
Cancel anytime
Cancel from billing. The workspace stays on the paid limits until the period ends, then it moves to Free limits. We do not keep charging a canceled subscription.
Can I change plans later?
Yes. Upgrade or downgrade from the plans page inside the app. The new caps apply according to the plan you activate.