ChatDixWidget
Branded chat on your site with one script tag and remote settings sync.
Inbox
Shared queue, assignment, notes, and customer sidebar for your team.
Intelligence
Live visitors, contacts, analytics, and proactive outreach.
Visitor experience
Widget & appearance
Everything visitors see and interact with on your website — customizable without redeploying code.
Live in under 2 minutes
Paste one async script before </body>. Colors, copy, and behavior load from your dashboard automatically.
- Remote settings sync — no redeploy
- Domain verification built in
- Hide branding on Business plan
All plans
Visitor chat widget
The widget loads with one async script. Settings sync from your dashboard — colors, copy, and behavior update without redeploying.
- Floating launcher with corner position, size, pill shape, label text
- Real-time messaging with session persistence across page loads
- Pre-chat identity: optional name, email, phone fields
- Configurable welcome title, online label, placeholder, auto-reply
- Typing indicators and optional read receipts (“Seen”)
- File attachments: images, PDF, Office docs, CSV, ZIP (max 2 MB)
- Built-in emoji picker in the composer
- Visitor can mark conversation as solved from widget header
- Fullscreen, mute, and close controls
- Page tracking: URL, title, referrer sent on heartbeat
- Branding footer links to chatdix.com (hideable on Business)
All plans
Widget appearance editor
Per-project customization with live preview before you save.
- Header, bubble, launcher, text, and background colors
- Panel width/height, corner radius, font size
- Toggle agent avatar, attachments, emoji, typing animation
- Auto-reply, open-on-load, unread badge on launcher
- Custom favicon URL or auto-detect from website
- Copy-ready install snippet generator
Agent workspace
Inbox & productivity
Where your team replies, assigns, and resolves conversations — with macros and AI on higher plans.
All plans
Team inbox
A shared workspace for every agent on your team.
- Queue views: unassigned, my open chats, solved/closed
- Search and filter conversations
- Unassigned count badge in sidebar
- Assign chats to specific teammates
- Auto-assign when you reply to an unassigned chat
- Close, reopen, and mark as solved
- Internal notes — never visible to visitors
- Customer sidebar: name, email, phone, device, location, IP, page, tags
- Past conversation history for the same customer
- Sound alerts and browser desktop notifications
- Mobile-responsive layout (list / chat / details panes)
Plan limits
Saved macros
Canned replies inserted in one click from the composer.
- Create, edit, delete macros from settings
- Free 3 · Starter 10 · Pro 25 · Business unlimited
Business
AI assistant
Powered by OpenAI when configured on the server.
- AI reply suggestions based on conversation + project context
- Rewrite/polish draft replies (Ctrl+/ or ⌘+/)
- Auto AI mode: generate and send when visitors message
- Inline suggestion chip — add to input or send directly
- Offline email follow-up when visitors leave (Business)
Intelligence
Visitors, contacts & analytics
See who is browsing, build a contact directory, and track team performance.
All plans
Live visitors
See who is on your site right now — refreshed every few seconds.
- Active, identified, anonymous, and checkout-page counts
- Search plus country, new/returning, and device filters
- Detail drawer: location, browser, current page, referrer, time on site
- Page view history trail per session
- Start a chat proactively from the visitor list
- Send first message without waiting for visitor to open widget
- Checkout-page detection for high-intent visitors
All plans
Contacts
Lightweight CRM built into the chat platform.
- Searchable, sortable contact directory with pagination
- Create, edit, delete contacts manually
- Tags on contacts — visible in inbox sidebar too
- Online, offline, and lead status tracking
- Conversation count per contact
- Auto-link visitors when they share email across visits
Starter+
Dashboard & analytics
At-a-glance metrics scoped to the selected project.
- Open conversations, new chats (24h), active visitors, total contacts
- 7 / 14 / 30-day conversation volume chart
- Recent conversations with quick navigation
- Team activity: assigned count, resolved count, online status per agent
Platform
Workspace, security & billing
Multi-site projects, team roles, enterprise auth, and flexible payment options.
Multi-site
Projects & multi-site
One workspace, many websites — each with its own widget.
- Create projects with name, URL, and description
- Domain verification to confirm script installation
- Connection status: connected, pending, disconnected
- Per-project widget appearance and install snippet
- Project switcher filters dashboard, chats, visitors, contacts
- Free 1 · Starter 2 · Pro 5 · Business unlimited
Team
Team & roles
Owner and agent roles with project-scoped access.
- Email invitations with 7-day set-password links
- Assign agents to specific projects only
- Remove team members, send password reset links
- Owner “Login as” impersonation for support
- Online / away / offline presence indicators
- Seat limits enforced by plan (1 to 15 agents)
Security
Security & authentication
- Email/password login with remember me
- Google OAuth sign-in and registration
- Email OTP verification for new accounts
- OTP-based forgot-password flow
- Cloudflare Turnstile CAPTCHA on auth forms
- 8,800+ disposable email domains blocked
- Two-factor authentication (TOTP + backup codes)
- Password change with strength meter
- Login history: device, browser, IP, location, timestamp
- Laravel Sanctum secure API tokens
Billing
Billing & subscriptions
- Free, Starter ($12), Professional ($29), Business ($59) per month
- Yearly billing = 10× monthly (2 months free)
- Usage quotas: conversations, visitors, projects, agents, macros
- Over-limit conversations/visitors locked until upgrade
- Pay via card (Razorpay), PayPal, bank transfer, or crypto
- Transaction history with invoice numbers
- Upgrade, downgrade, or cancel anytime
Settings
Settings & notifications
- Profile: avatar, timezone, country, WhatsApp/Telegram channel
- Workspace chat defaults: typing, sound, read receipts, attachments
- Per-agent alert preferences (sound, desktop, email)
- In-app notification inbox for billing, team, and chat events
- Light / dark / system theme
Try it free
See every feature in action
Create a free workspace and install the widget on your site today.